Privacy Policy
Effective Date: January 15, 2025
At zaayaluverio, we recognize your privacy matters. This policy outlines what information we collect when you use our financial analysis platform, how we handle it, and what choices you have.
We're based in Ontario and follow Canadian privacy laws, including PIPEDA. If anything here seems unclear, reach out. We're happy to explain.
Information We Collect
When you interact with our site or services, we collect different types of information. Some you provide directly. Other data comes from how you use the platform.
Personal Information You Provide
When you create an account or contact us, you might share:
- Your name and email address
- Phone number if you provide it
- Company name and role
- Payment details when you purchase services
- Messages you send through our contact forms
Usage Data We Collect Automatically
Like most websites, we track certain technical information:
- IP address and general location (city level)
- Browser type and device information
- Pages you visit and how long you stay
- Links you click within our platform
- Time and date of your visits
Financial Analysis Data
If you upload financial documents for analysis, we process that information to generate your results. This might include balance sheets, income statements, or other business documents you choose to share with us.
How We Use Your Information
We don't collect data just for the sake of it. Here's what we actually do with it:
Service Delivery: We use your information to provide the financial analysis you requested, maintain your account, and send you results.
Communication: We'll email you about your account, respond to your questions, and share important updates about our services.
Improvements: Usage data helps us understand what works and what doesn't, so we can make the platform better.
Legal Compliance: Sometimes we need to keep records for tax purposes or to comply with Canadian financial regulations.
We won't use your information for purposes you haven't agreed to. And we definitely don't sell your personal data to third parties.
Data Storage and Security
Your information is stored on secure servers in Canada. We use industry-standard encryption for sensitive data, particularly financial information and payment details.
Security Measures
- SSL encryption for all data transmission
- Encrypted storage for financial documents
- Regular security audits and updates
- Access controls limiting who can view your data
- Secure backup systems with encryption
But let's be honest—no system is completely bulletproof. We work hard to protect your information, but we can't guarantee absolute security. If you notice anything suspicious, let us know right away.
How Long We Keep Your Data
We don't keep your information longer than necessary. Here's our general approach:
| Data Type | Retention Period |
|---|---|
| Account Information | While your account is active, plus 2 years after closure |
| Financial Analysis Documents | 90 days after analysis completion (unless you request longer storage) |
| Transaction Records | 7 years (required by Canadian tax laws) |
| Website Usage Data | 24 months from collection |
| Marketing Communications | Until you unsubscribe, then 30 days |
If you close your account, we'll delete most of your personal information within 60 days. Some records need to stick around longer for legal reasons.
Sharing Your Information
We keep your data private. But there are a few situations where we might share it:
Service Providers
We work with companies that help us run the platform—payment processors, hosting providers, email services. They only get access to information they need to do their job, and they're contractually required to protect it.
Legal Requirements
If Canadian law requires it, or if we receive a valid court order, we might need to disclose your information. We'll push back on overly broad requests and notify you when legally permitted.
Business Transfers
If zaayaluverio is acquired or merged with another company, your information would likely transfer as part of that deal. We'd notify you beforehand and explain your options.
We don't share your financial analysis data with third parties for their marketing purposes. Period.
Your Privacy Rights Under Canadian Law
PIPEDA gives you specific rights regarding your personal information. You can exercise these rights by contacting us.
You can request a copy of the personal information we hold about you. We'll provide it in a readable format within 30 days. There's no charge for your first request in a 12-month period.
If something we have on file is wrong, let us know. We'll update it promptly. You can change most account information yourself through your dashboard.
You can request deletion of your personal information. We'll comply unless we have a legal reason to keep it (like tax records). Account deletion is permanent and can't be undone.
You can withdraw consent for certain data processing activities. This might limit some features, but you're always in control of your information.
If you believe we've mishandled your information, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd appreciate the chance to address your concerns directly first.
Cookies and Tracking Technologies
We use cookies to keep the site running smoothly and remember your preferences. Most are essential for basic functionality.
Types of Cookies We Use
- Essential Cookies: Required for login, security, and basic site functions. You can't disable these and still use the platform effectively.
- Analytics Cookies: Help us understand how people use the site. These are optional, and you can opt out.
- Preference Cookies: Remember your settings and choices. Also optional.
Your browser lets you control cookies. Blocking all cookies might break some features, though.
Third-Party Links
Our site might link to other websites or services we don't control. Once you leave our platform, this privacy policy no longer applies. Check their policies before sharing information.
We try to link only to reputable sources, but we can't vouch for their privacy practices.
Children's Privacy
Our services aren't designed for anyone under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.
Changes to This Policy
We update this policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our site.
The "Effective Date" at the top tells you when the current version took effect. We keep previous versions archived if you want to see what changed.
International Data Transfers
We primarily operate in Canada and store data on Canadian servers. If you access our platform from outside Canada, your information crosses international borders.
Canadian privacy laws provide strong protections. If we ever need to transfer data outside Canada, we'll ensure appropriate safeguards are in place.
Questions or Concerns?
If something in this policy isn't clear, or if you want to exercise your privacy rights, get in touch. We respond to privacy inquiries within 5 business days.